You can edit most of your information on HotSports . Here’s how:

• On the HotSports app, head to ‘My Profile’, scroll to the bottom of the page and tap on the ‘Full Profile’ button next to the Personal Details section.
• On the desktop/mobile web, you can Contests’. You will be able to update/edit your full name and mobile number. You can also edit your date of birth, address and state if your HotSports account is ‘Unverified’. Remember, the team name chosen by you and the email id registered once cannot be changed.

That’s strange! If you are sure that you are a registered user on HotSports and are entering the correct details but are still unable to login please drop us an email us at Contact Us. Our Customer Care team will be more than happy to assist you.

a) It could have been marked as Spam mail by your mailbox. Please check your spam mail and mark the email from HotSports as ‘Not Spam’. Also, add [email protected] to your contacts so that you receive our email the next time

b) You may have entered a different email id than the one used by you during registration. For any assistance, please drop us an email at Contact Us.

If you are not too sure about your cricketing knowledge, don’t worry. You can gain some valuable experience and knowledge as you play more Fantasy Cricket. You can practice with the Free leagues before participating in the live & private leagues.

If there is a tie between contestants, the winning amount will be distributed equally. For example, if there is a tie between two players for a contest of Rs 5000, both users will get 2500 equally.

Each user is given a unique team name; therefore, to preserve uniqueness and prevent confusion, the user is not permitted to change the username.

If a match is cancelled or postponed for any reason, the amount will be refunded to the user in his wallet account in the next 24-48 hours, and the user can use the wallet amount to join other upcoming contests. If the user wants the amount to be credited to his source account, then they have the option to withdraw the amount from their wallet, and the amount will be credited back to their account.

Yes, changes in a squad are allowed until the match is locked; the user will be prohibited from making any changes to his team once the game is live.

You can check your opponent's squad once the match is live. To ensure fair play and integrity, HotSports prohibits users from researching their opponent's squad before the game.

Regardless of their position, your chosen player will not score any points if they are not included in the playing 11. We request all our users to check the lineups and announced players before the match to make any last-minute changes and avoid such situations.

Each user is required to create a team with the given credit points. No user is granted any extra credits to make his fantasy team.

No, there are no extra points if your selected player is the man of the match.

Users of HotSports have access to several payment methods such as UPI, credit/debit cards and net banking. As perconvenience, the user can select the preferred mode of payment.

The user can earn a referral bonus in a few easy steps:

1. Click on the refer and earn option on the home page.
2. You can share the link on multiple platforms by selecting the "share and earn" option.
3. If a user uses your app link or refers code while downloading the app, he is considered your referred user.

Once the match is over, all the user will be notified within 6 hours post-match to ensure points and make sure there are no errors, and they can check their rankings and winnings.

The prize money is reflected within 6 hours of the match's conclusion. For late-night matches, the winners are announced the following morning.

To Join a match, the user has to log in/sign up> Select a match > Create a team > Join contests.

GST, or Goods and Service Tax, is a tax levied on the supply of goods and services in India. In the 50th GST Council meeting in 2023, it was decided to impose 28% GST on deposits made on real money online gaming apps. Under this council meeting, the government made amendments to the GST law, and in Notification No. 45/2023—Central Tax, the said amendments were made effective. However, the GST paid by HotSports users is squarely covered from our end, and the user gets 100% of his deposits.

No, the GST is applicable only on deposits. There are no GST charges for withdrawals.

Whenever a purchase is made on the HotSports app, the user will get an email confirmation for the purchase where the GST deductions and other charges are mentioned. The invoice can be downloaded by the user for personal use.

The user may face login problems for multiple reasons. The primary reason why the user might not be able to log in is when a user enters an incorrect email ID and password. In case the user forgets their password, then there’s an option to click the Forgot Password link below the login option. By clicking on the forgot password link, the user will be guided to change his password, and the user can log in again. However, for any other reason, the user is unable to log in to his account. The user has the option to contact us, and the issue will be resolved on priority.

Yes, the user is allowed to make changes to his profile. The user can simply click on edit my profile and can easily change or update his phone number. The user can change basic information such as date of birth, profile name, address, and mobile number on the HotSports app.

No, the point system for each format is different from each other. To get more details about the point system for each format, You can click on the Point System page.

Once the match is live, the user can check their team ranking on the leaderboard and check the runs and match updates on the scorecard option.

HotSports is an online fantasy sports app that enables its users to earn winnings by using their skills and knowledge to win a contest. To make withdrawals from your HotSports wallet, a user must verify their PAN card details with HotSports as proof of identity. If the user does not have a PAN card available, they can still pay and the amount will be deposited to the HotSports wallet, and the user can withdraw the amount when he verifies the PAN card on the portal.

The HotSports app is a real gaming platform that offers fantasy skill gaming to users. However, this service is banned in some states in India as per the state government. To verify the address and residence of the users playing on HotSports, it is mandatory to verify the address proof. To do so, the users are required to upload their Adhaar card or any other photo ID details on the do so, the users are required to upload their Adhaar card or any other photo ID details on the HotSports app. If a user resides in any of the banned states, he/she will not be permitted to use HotSports services.

Your KYC with the HotSports app can fail for various reasons:

1. You have not uploaded the PAN Card as identity proof, which is mandatory for verification.
2. The PAN card number entered by you does not match the PAN card details mentioned on the card at the time of the verification request.
3. The Date of Birth entered during the time of creating the account is different from the Documents submitted for verification.
4. The name on the PAN card does not match the name on the bank account.
5. You reside in any of the banned states where real money gaming services are banned.
6. The IFSC code provided is either incorrect or does not belong to the bank branch mentioned for verification.
7. The visibility of the documents uploaded by you is very low.
8. The bank account number on the bank account proof is different from the account provided to us during the verification process.

If your verification request is rejected and your verification fails, you will be informed of the reason for the failure so that you do not repeat the same mistake and your verification is successful.

Any suspected or illegal activity used by a user to win the game is referred to as inappropriate and will lead to the termination of the account by the HotSports team. These activities include the use of any third-party application or suspected hacking pursuit to manipulate the score or the game on the HotSports portal. These activities will lead to immediate termination of the account and forbids you to stopplaying games or use any other services by HotSports.

If a user engages, participates, or displays behaviours of intentionally losing at any game or in a private contest, they will be interpreted as having unfair methods of participation. The user will be subject to immediate termination of HotSports services on the platforms.

You can add cash to the HotSports app via UPI by following these simple steps:

1. Select wallet, add cash option
2. Select your preferred mode of payment, i.e UPI in this case
3. Follow the onscreen instructions to complete the payment.

HotSports uses secure and credible third-party payment gateways for transactions that use secure authentication, which ensures that it is safe to share card details with the HotSports app. In addition, HotSports does not store any of the card information, including CVV numbers, on any third-party site or platform.