1. HotSports
HotSports is the core product of Soel Informatics Private Limited, along with its sub-pages offers
sports-based online fantasy games. HotSports herein shall be construed as a collective reference to
hotsports.io and HotSports App.
2. USAGE OF HotSports.
Any person utilizing hotsports.io or HotSports app for availing the online information and database
retrieval services offered there (HotSports Services) including participation in various contests and
games (including fantasy games), being conducted on HotSports shall be bound by these Terms and
Conditions, and all other rules, regulations and terms of use referred to herein or provided by the
HotSports.
HotSports shall be entitled to modify these Terms and Conditions, rules, regulations, and terms of
use referred to herein or provided by hotsports.io concerning any HotSports Services, at any time, by
posting the same on HotSports. Use of HotSports constitutes the User’s acceptance of such Terms
and Conditions, rules, regulations, and terms of use referred to herein or provided by HotSports
concerning any HotSports Services, as may be amended from time to time. HotSports may also notify
the User of any change or modification in these Terms and Conditions, rules, regulations, and terms
of use by sending them an email on their registered email address or by posting notifications in the
User accounts. The User may then exercise the options provided in an email or notification to
indicate non-acceptance of the modified Terms and Conditions. Suppose the user does not exercise
such options within the time frame prescribed in the email notification. In that case, the User will be
deemed to have accepted the Modified terms and conditions provided by HotSports.
HotSports may, at its sole and absolute discretion:
- Restrict, suspend, or terminate any User’s access to all or any part of HotSports or HotSports services
- Change, suspend, or discontinue all or any part of the HotSports Services.
- Reject, move, or discontinue all or any part of HotSports services.
- Move or remove any content that is available on HotSports.
- Deactivate or delete a user’s account and all related information and files on the account.
- Establish general practices and limits concerning the use of HotSports.
- Revise or make additions to the roster of players available for selection in match pots on
account of revisions to the roster of players involved in the relevant Sports Event.
- Assign its rights and liabilities to all User accounts here under to any entity (Post intimation
of such assignment shall be sent to all Users to their registered email IDs).
In the event of any User breaches, HotSports reasonably believes that such User has breached the
Terms and Conditions, or has illegally or improperly used HotSports or HotSports services, HotSports
may, at its sole and absolute discretion and without any notice to the User, restrict, suspend or
terminate such User’s access to all or any part of the HotSports services, deactivate or delete the
User’s account and all related information on the account, delete any content posted by the user on
HotSports and further, take technical and legal steps as it deems necessary.
If HotSports charges its user a fee in respect to any HotSports services, HotSports shall without any
delay repay such fees in the event of suspension or removal of the user account on HotSports but
not if such suspension or removal is affected due to:
Any breach or inadequate performance by the User of any of these Terms and Conditions, or Any
circumstances beyond the reasonable control of HotSports, or Any circumstances beyond the
reasonable control of HotSports. Users consent to receive communications such as announcements,
administrative messages, and advertisements from HotSports or any of its partners, licensors, or
associates.
3. INTELLECTUAL PROPERTY
HotSports includes a combination of content created by HotSports., its partners licensors, associates
or Users. The intellectual property rights (“Intellectual Property Rights”) in all software underlying
HotSports and HotSports Services and material published on hotsports.io, including games, contests,
software, advertisements, written content, photographs, graphics, images, illustrations, marks,
logos, audio or video clippings, and Flash animation, is owned by HotSports, its partners, licensors
and associates, Users may not modify, publish, transmit, participate in the transfer or sale of
reproduce, create derivative works of, distribute, publicly perform, publicly display, or in any way
exploit any of the materials or content on hotsports.io either in whole or in part without express
written license on HotSports.
HotSports Users may request permission to use any HotSports content by writing to HotSports Helpdesk.
Users are solely responsible for all materials (whether publicly posted or privately transmitted) that
they upload, post, e-mail, transmit, or otherwise make available on HotSports (“Users content”). Each
User represents and warrants that he/she owns all Intellectual Property Rights in the User’s Content
and that no part of the User’s Content of the names, logos, marks, labels, trademarks, copyrights, or
intellectual and proprietary rights of any third party on HotSports. Users agree to identify and hold
harmless HotSports, its directors, employees, and affiliates and assign against all costs, damages, loss,
and harm including towards litigation costs and counsel fees, in respect of any third-party claims that
may be initiated including for infringements of Intellectual Property Rights arising out of such display
or use of the names, logos, marks, labels, trademarks, copyrights or intellectual proprietary rights on
HotSports, By such user or through the User’s commissions or omissions.
Users hereby grant to HotSports and its affiliates, partners, licensors and associates a worldwide,
irrevocable. Royalty-free, non-exclusive, sub-licensable license to use, reproduce, create derivative
works of distribute publicly perform, publicly display, transfer, transmit, or publish User’s Content
for any of the following purposes:
- Displaying User’s Content on HotSports.
- Distributing User’s Content, either electronically or via other media, to other Users seeking
to Download or otherwise acquire it or Storing User’s Content in a remote database
accessible by end users, for a charge.
This license shall apply to the distribution and the storage of User’s Content in any form medium or
technology. All names, logos, marks, labels, trademarks, copyrights, or intellectual and proprietary
rights on HotSports belonging to any person including user, entity, or third party are recognized as
proprietary to the respective owners and any claims, controversy, or issues against these names,
logos, marks, labels, trademarks, copyrights or intellectual and proprietary rights must be directly
addressed to the respective parties under the notice of HotSports.
4. THIRD PARTY SITES, SERVICES AND PRODUCTS.
HotSports may contain links to other internet sites owned and operated by third parties. The user’s
use of each of those sites is subject to the conditions, if any, posted by the sites. HotSports does not
exercise control over any Internet sites apart from hotsports.io and cannot be held responsible for
content residing in any third-party Internet site. HotSports inclusion of third-party content or links to
third-party Internet sites is not an endorsement by HotSports of such third-party Internet sites.
User’s correspondence, transactions, or related activities with the third party, including payment
providers and verification service providers, are solely between the user and that third party. Using
such third-party services shall be subject to the terms and conditions, policies of such third party.
User agrees that HotSports will not be responsible or liable for any loss or damage of any sort
incurred as a result of any such transactions with a third party. Any questions, complaints, or claims
related to any third-party product or service should be directed to the appropriate vendor.
HotSports contains content that is created by HotSports as well as content provided by third parties.
HotSports does not guarantee the accuracy, integrity, quality of the content provided by third parties
and such content may not rely upon by Users utilizing the service provided by HotSports including
while participating in any of the contests hosted by HotSports.
5. PRIVACY POLICY
All information collected from Users, such as registration and all payment information is subject to
the HotSports Privacy policy which is available in the Privacy and Policy section.
6. USER CONDUCT
Users agree to abide by these Terms and Conditions and all other rules, regulations, and terms of
use of the Website. In the event User does not abide by these Terms and Conditions and all other
rules, regulations, and terms of use, HotSports may, at its sole and absolute discretion, take
necessary remedial action, including but not limited to
- Restricting, suspending, or terminating any User’s access to all or any part of HotSports Services.
- Deactivating or deleting a user’s account and all related information and files on the
account. Any amount remaining unused in the User’s Game account or Earned account on
the date of deactivation or deletion shall be transferred to the User’s bank account on
record with HotSports excluding the bonus amount subject to a processing fee (if any)
applicable on such transfers as set out herein, or refraining from awarding any prizes to such User.
- Users agree to provide true, accurate, current, and complete information at the time of
registration and all other times (as required by HotSports). Users further agree to update
and keep updated their registration information.
- A User shall not register or operate more than one User account with HotSports.
- Users agree to ensure that they can receive all communication from HotSports by making emails from HotSports as part of their “safe senders” list. HotSports shall not be held liable if
any e-mail is delivered to the User’s junk or spam folder.
- Any password issued by HotSports to a User may not be revealed to anyone else. Users may
not use anyone else’s password. Users are responsible for maintaining the confidentiality of
their accounts and passwords. Users agree to immediately notify HotSports of any
unauthorized use of their passwords or accounts or any breach of security.
- Users agree to exit/log out of their accounts at the end of each session. HotSports shall not
be responsible for any loss or damage that may result if the User fails to comply with these requirements.
- Users agree not to use cheats, exploits, automation, software, bots, hacks or any
unauthorized third-party software designed to modify or interfere with HotSports Services.
- Users agree not to copy, modify, rent, lease, loan, sell, assign, distribute, reverse engineer,
grant a security interest in, or otherwise transfer any right to the technology or software
underlying HotSports Services and/or HotSports.
- Users agree that without HotSports express written consent, they shall not modify or cause
to be modified any files or software that are part of HotSports Services.
- Users agree not to disrupt, overburden, or aid or assist in the disruption or overburdening of
(a) any computer or server used to offer or support HotSports or HotSports Service
(b) the enjoyment of HotSports Services by any other User or person.
- Users agree not to institute, assist or become involved in any type of attack, including
without limitation to distribution of a virus, denial of service, or other attempts to disrupt
HotSports Services or any other person’s use or enjoyment of HotSports Services.
- Users shall not attempt to gain unauthorized access to the User accounts, Servers, or
networks connected to HotSports Services by any means other than the User interface
provided by HotSports including but not limited to, circumventing or modifying, attempting
to circumvent or modify, or encouraging or assisting any other person to circumvent or
modify, any security, technology, device, or software that underlies or is part of HotSports Services.
- Without limiting the foregoing, Users agree not to use HotSports for any of the following:
- To engage in any obscene, offensive, indecent, racial, communal, anti-national,
objectionable, defamatory, or abusive action or communication.
- To engage in any obscene, offensive, indecent, racial, communal, anti-national,
objectionable, defamatory, or abusive action or communication
- To restrict or inhibit any other user from using and enjoying any public area within our sites.
- To collect or store personal information about other Users.
- To interfere with or disrupt HotSports, servers, or networks.
- To Transmit files that contain viruses, corrupted files, or any other similar software or
programs that may damage or adversely affect the operation of another person's computer,
HotSports, any software, hardware, or telecommunications equipment.
- To advertise, offer, or sell any goods or services for any commercial purpose on HotSports
without the express written consent of HotSports.
- To Transmit content regarding services, products, surveys, pots, pyramid schemes, spam,
unsolicited advertising or promotional materials, or chain letters.
- To advertise, offer, or sell any goods or services for any commercial purpose on HotSports
without the express written consent of HotSports.
- To download any file, recompile, or disassemble, or otherwise affect our products that you
know or reasonably should know cannot be legally obtained in such a manner.
- To falsify or delete any author attributions, legal or other proper notices or proprietary
designations, or labels of the origin or the source of software or other material.
- To impersonate any person or entity, including, but not limited to, a representative of
HotSports, or falsely state or otherwise misrepresent User’s affiliation with person or entity.
- To forge headers or manipulate identifiers or other data to disguise the origin of any content
transmitted through HotSports or to manipulate the User’s presence on HotSports (s).
- To take any action that imposes an unreasonably or disproportionately large load on our infrastructure.
- To engage in any illegal activities. You agree to use our bulletin board services, chat areas,
news groups, forums, communities and/or message or communication facilities (collectively,
the “Forums”) only to send and receive messages and material that are proper and related
to that particular Forum.
If a User chooses a username that, in HotSports considered opinion is obscene, indecent, abusive or
that might subject HotSports to public disparagement or scorn, HotSports reserves the right, without
prior notice to the User, to change such username and intimate the User or delete such username
and posts from HotSports, deny such User access to HotSports, or any combination of these options.
Unauthorized access to HotSports is a breach of these Terms and Conditions, and a violation of the
law. Users agree not to access HotSports by any means other than through the interface that is
provided by HotSports for use in accessing HotSports. Users agree not to use any automated means,
including, without limitation, agents, robots, scripts, or spiders, to access, monitor, or copy any part
of our sites, except those automated means that we have approved in advance and writing.
The use of HotSports is subject to existing laws and legal processes. Nothing contained in these
Terms and Conditions shall limit HotSports right to comply with governmental, court, and lawenforcement requests or requirements relating to Users’ use of HotSports.
Users may contact us with problems or questions, as appropriate.
HotSports may not be held responsible for any content contributed by Users on the HotSports.
7. REGISTRATION
To register for the contest(s), Participants are required to accurately provide the following information:
- Full Name
- Squad Name(s)
- E-mail address
- Password
- State of Residence
- Mobile No.
- Date of birth
Participants are also required to confirm that they have read, and shall abide by, these Terms and
Conditions. In the event a Participant indicates, while entering an address, that he/she is a resident
of either Andhra Pradesh, Assam, Odisha, Telangana, Nagaland, or Sikkim such Participant will not be
permitted to proceed to sign up for any round in the paid version of the Pots as described below.
Cards games of Rummy, Poker & Call break are banned in Assam, Andhra Pradesh, Gujarat, Orissa, ,
Telangana, Sikkim & Nagaland individuals residing in these states may not participate in the paid
contests for card games.
Once the Participants have entered the above information, and clicked on the “register” tab, and
such Participants are above the age of 18 years, they are sent an email confirming their registration
and containing their login information.
8. REGISTRATION INFORMATION
By registering to the hotsports.io from the website or app, Users shall be bound to all our given
terms for usage of the services provided by HotSports. Services such as verification of the user,
forgetting password via OTP verification, Mobile verification via OTP, etc. Here when a DND
service is active from user’s side still user will still receive SMS from HotSports. Hence it is with
full consent of the users that he is fine with the received SMS (messages) even if the DND mode
is on.
9. POT(S), PARTICIPATION AND PRIZES
As part of Services HotSports may also conduct pots(s) on the HotSports.
Currently, HotSports provides the following HotSports Services: 1) A fantasy cricket game.
Individual users wishing to participate in the HotSports Services ("Participants") are invited to
create their fantasy squads ("squad/s") consisting of real-life cricketers involved in the real-life
cricket match (as applicable), series or tournament (each a “Sports Event”) to which the fantasy
game relates HotSports offers.
Participants fantasy game Pots(s) relating to each, and Participants can participate in such
Pots(s) with their squads. Squads are awarded points based on the real-life cricketers'
performances at the end of a designated match, round, or tournament of the Pot(s). The
Participant(s) whose squad(s) have achieved the highest aggregate score(s) in the Pot(s) shall be
declared winners ("Winners"). In certain pre-specified Pots, HotSports may declare more than
one Winner and distribute prizes to such Winners in increasing order of their Squad's aggregate
score at the end of the designated round(s) of the Pots. The Pots(s) across both HotSports
Services shall, in addition to the Terms and Conditions, rules and regulations mentioned herein,
be governed by:
"Fantasy Rules" available at How to Play – Fantasy Cricket.
Other rules and regulations (including rules and regulations about any payments made to participate
in the contest(s); and all Participants agree to abide by the same. Currently, there are paid versions
of the contest(s) made available by HotSports Users may participate in the Pots(s) by paying the predesignated amount as provided on the relevant Pots page. The Participant with the highest
aggregate points at the end of the pre-determined round shall be eligible to win a pre-designated
prize, as stated on the relevant Pots(s) page.
A Participant may create different squads for participation in Pots(s) offered about a Sports Event
across the HotSports Services. However, unless HotSports specifies otherwise about any Pots
("Multiple Entry Pots"), Participants acknowledge and agree that they may enter only one squad in
any Pots offered about a Sports Event. In the case of a multiple-entry contest, a Participant may
enter more than one squad in a single Multiple Entry contest, however on submitting more than one
squad for participation in a single Multiple Entry contest, the Participant will not be permitted to edit
or revise the squads so submitted for participation in such Multiple Entry contests. In addition, it is
expressly clarified that HotSports may, from time to time, restrict the maximum number of squads
that may be created by a single User account (for each format of the HotSports Services) or which a
single User account may enter in a particular Multiple Entry Pots, in each case to such number as
determined by HotSports in its sole discretion.
HotSports shall collect a pre-designated fee for access to the HotSports Services from each
Participant about the Contest(s). In the event a Participant indicates, while entering an address, that
he/she is a resident of either Assam, Andhra Pradesh, Orissa, Telangana, Sikkim & Nagaland such
Participant will not be permitted to proceed to sign up for the round, or contest and may not
participate in any paid version of the contest(s).
10. LEGALITY OF GAME OF SKILL
Recently the Punjab and Haryana High Court in the case of Shri Varun Gumber vs Union
Territory of Chandigarh and Ors, inter alia held that the fantasy sports games being offered by
the fantasy sports games operator were ‘games of skill’ under Indian law and did not constitute
gambling. The Honourable High Court also held that offering fantasy sports games on fantasy
portals was a legitimate business activity and would be granted protection under Article 19(1)(g)
of the Constitution of India. The contest(s) described above (across the HotSports Services) are
games of skill as success of Participants depends primarily on their superior knowledge of the
games of cricket, cricket statistics, knowledge of players’ relative form, players’ performance in
a particular territory, conditions and/or format (such as ODIs, test cricket and Twenty20 in the
cricket fantasy game), attention and dedication towards the Pots(s) and adroitness in playing
the contest(s). The contest(s) also requires Participants to field well-balanced sides with limited
resources to gain the maximum points by participating in this Pots(s), each Participant
acknowledges and agrees that he/she is participating in a game of skill.
11. ELIGIBILITY
The contest(s) are open only to persons above the age of 18 years. The contest(s) are open only
to persons, currently residing in India. HotSports may, by the laws prevailing in certain Indian
states, bar individuals residing in those states from participating in the Pots(s). Currently,
individuals residing in the Indian states of Assam, Andhra Pradesh, Orissa, Telangana, Sikkim &
Nagaland, may not participate in the paid version of the Pots as the laws of these states bar
persons from participating in games of skill where participants are required to pay to enter.
Persons who wish to participate must have a valid email address. Only those Participants who
have successfully registered on the HotSports as well as registered before each round by the
procedure outlined above shall be eligible to participate in the Pots and win prizes.
12. PAYMENT TERMS
In respect of any transactions entered into on the HotSports, including making a payment to
participate in the paid versions of Contest(s), Users agree to be bound by the following payment terms:
- The HotSports portal hosts several Pots for which it reserves the right to charge a Platform
Fee, which would be specified and notified by HotSports on the Pot page before a User
joined such Contest. The Platform Fee and applicable tax thereon will be debited from the
User’s account balance along with the entry fee for the contest, and HotSports shall issue an
invoice for such debit to the User.
- The User may participate in a Contest wherein the User has to contribute a pre-specified
contribution towards the Prize Money Pool of such Pot, which will be passed on to the
Winner(s) of the Pot after the completion of the Pot as per the terms and conditions of such
Pot. It is clarified that HotSports has no right or interest in this Prize Money Pool, and only
acts as an intermediary engaged in collecting and distributing the Prize Money Pool by the
Pot terms and conditions. The amount to be paid in by the User towards the Prize Money
Pool would also be debited from the User’s account balance with HotSports
HotSports provides users with three categories of accounts for the processing and reconciliation of
payments about the HotSports Services:
- Deposits account
- Earned account
- cash account.
The User’s winnings in any contest will reflect as credits to the Earned Account. It is clarified that in
no instance will HotSports permit the transfer of any amounts in the User’s accounts to any other
category of account held by the User with HotSports or any third-party account, including a bank
account held by a third party. Users shall be required to remit the required amount to HotSports
through the designated payment gateway. The payment made shall be credited to the User’s
accounts and each time a User enters a round, the applicable amount towards participation in the
round shall be debited from the User’s account. In debiting amounts from the User’s accounts
towards the participation fee of such user in any round or contest(s), HotSports shall first debit the
User’s ‘Cash Bonus Account’ (by any rules or limitations relating to the use of Cash Bonus as may be
prescribed by HotSports and applicable at such time), thereafter, any remaining amount of
participation fee shall be debited from the User’s Deposit Account and thereafter, any remaining
amount of participation fee shall be debited from the User’s Earned Account.
In case any amount is remaining to be paid by the User in relation to such User’s participation in any
round(s) or contest(s), the User will be taken to the designated payment gateway to give effect to
such payment. In case any amount added by the User through such payment gateway exceeds the
remaining amount of the participation fee, the amount in excess shall be transferred to the User’s
‘Deposits’ Account and will be available for use in participation in any round(s) or contest(s) or
withdrawal following these Terms and Conditions. Debits from the ‘Deposits’ Account to enable a
user’s participation in a Pot shall be made in order of the date of credit of amounts in the ‘Deposits’
Account and accordingly amounts credited into ‘Deposits’ Account earlier in time shall be debited
first. A User shall be permitted to withdraw any amounts credited into such User's 'Deposit' Account
for any reason whatsoever by contacting HotSports Customer Support. All amounts credited into a
User's 'Deposit' Account must be utilized within 365 days of credit. In case any unutilized amount lies
in the 'Deposit' Account after the completion of 365 days from the date of credit of such amount,
HotSports reserves the right to forfeit such unutilized amount, without liability or obligation to pay
any compensation to the User.
Withdrawal of any amount standing to the User’s credit in the Earned Account may be made by way
of a request to HotSports but shall occur automatically upon completion of 365 days from the date
of credit of such amount in the User’s Earned Account. In either case, HotSports shall affect an online
transfer to the User’s bank account on record with HotSports within a commercially reasonable
period. Such transfer will reflect as a debit to the User’s Earned Account. hotsports.io may charge
any processing fee for the online transfer of such amount from the Earned Account to the User’s
bank account on record with HotSports. Users are requested to note that they will be required to
provide valid photo identification and address-proof documents for proof of identity and address for
HotSports to process the withdrawal request. The name mentioned on the User’s photo
identification document should correspond with the name provided by the User at the time of
registration on HotSports, as well as the name and address existing in the records of the User’s bank
account as provided to HotSports. If no bank account has been registered by the User against such
User’s account with HotSports, or the User has not verified his/her User account with HotSports or,
to HotSports's satisfaction and by these Terms and Conditions, HotSports shall provide such User with
a notification to the User’s email address as on record with HotSports at least 30 days before the
Auto Transfer Date, and in case the User fails to register a bank account with his/her User Account
and/or to verify his/her User Account by the Auto Transfer Date, HotSports shall be entitled to forfeit
any amounts subject to transfer on the Auto Transfer Date. Failure to provide HotSports with a valid
bank account or valid identification documents (to HotSports's satisfaction) may result in the
forfeiture of any amounts subject to transfer by this clause.
The Cash Bonus Account shall contain amounts gratuitously issued by HotSports to the User for use
in participation in any contest(s) and no User shall be permitted to transfer or request the transfer of
any amount into the Cash Bonus Account. The usage of any amounts issued and present in the Cash
Bonus Account shall be subject to the limitations and restrictions, including without limitation,
restrictions as to the time within which such amount must be used, as applied by HotSports and
notified to the User at the time of issue of such amount. The issue of any amount to the Cash Bonus
Account is subject to the sole discretion of HotSports and cannot be demanded by any User as a
matter of right. The issue of any such amount by HotSports on any day shall not entitle the user to
demand the issuance of such amount at any subsequent period in time nor create an expectation of
recurring issue of such amount by HotSports to such User. The amount standing to the credit of the
User in the Cash Bonus Account may be used by such User for the sole purpose of setting off against
the participation fee in any Pots, by these Terms and Conditions.
The amount standing to the credit of the User in such User’s Cash Bonus Account shall not be
withdraw-able or transferable to any other account of the User, including the bank account of such
User, or any other User or person, other than as part of the Earned of a User in any contest(s). In
case the User terminates his/her account with HotSports or such account if terminated by HotSports,
all amounts standing to the credit of such User in the Cash Bonus Account shall return to HotSports
and the User shall not have any right or interest in such amounts.
Users agree that once they confirm a transaction on HotSports, they shall be bound by and make
payment for that transaction. The User acknowledges that transactions on HotSports may take up to
24 hours to be processed. Any amount paid or transferred into the User’s ‘Deposits’ Account may
take up to 24 hours to reflect in the User’s ‘Deposits’ Account balance. Users agree not to raise any
complaint or claim against HotSports in respect of any delay, including any lost opportunity to join
any Contest or round due to delay in crediting of transaction amount into any of the User’s accounts.
In any case of failure of the withdrawal amount transaction done using instant bank transfer mode
from HotSports, due to the user's bank or the source bank, in that case, the user's amount will be
added back to the user's HotSports wallet within 24 to 48 hours. In any case, if the withdrawal
transaction done using instant bank transfer mode from HotSports goes to pending mode due to the
user's bank or the source bank, we request the user to wait for T+2/3 working days for the bank to
clear the transactions.
13. REFUND
A transaction, once confirmed, is final and no cancellation is permissible. However, HotSports
may, at its sole and absolute discretion, permit a User to cancel a transaction and refund the
amount paid: If the User sends a written request to HotSports from the registered email ID to
cancel such payment; or If the payment is made for participation in the paid version(s) of the
contest(s), the cancellation request must be received at least 2 days before the commencement
of the contest in respect of which the payment is made; HotSports shall not be liable to refund
any amount thereafter. HotSports may, at its sole and absolute discretion, refund the amount to
the User after deducting applicable cancellation charges and taxes. At the time of the
transaction, Users may also be required to take note of certain additional terms and conditions
and such additional terms and conditions shall also govern the transaction. To the extent that
the additional terms and conditions contain any clause that is conflicting with the present terms
and conditions, the additional terms and conditions shall prevail.
14. TABULATION OF FANTASY POINTS
HotSports may obtain the score feed and other information required for the computation and
tabulation of fantasy points from the third-party service provider(s). In the rare event that any
error in the computation or tabulation of fantasy points, selection of winners, etc., as a result of
inaccuracies in or incompleteness of the feed provided by the third-party service provider
comes to its attention, HotSports shall use best efforts to rectify such error before the
distribution of prizes. However, HotSports hereby clarifies that it relies on the accuracy and
completeness of such third-party score/statistic feeds and does not itself warrant or make any
representations concerning the accuracy thereof and, in any event, shall take no responsibility
for inaccuracies in computation and tabulation of fantasy points or the selection of winners as a
result of any inaccurate or incomplete scores/statistics received from such third-party service
provider. Users and Participants agree not to make any claim or raise any complaint against
HotSports in this respect.
15. SELECTION AND VERIFICATION OF WINNERS AND CONDITIONS RELATING TO THE PRIZES
SELECTION OF WINNERS
Winners will be decided based on the scores of the squads in a designated round (which may
last anywhere between one day and an entire tournament) of the contest(s). The Participant(s)
owning the squad(s) with the highest aggregate score in a particular round shall be declared the
Winner(s). In certain pre-specified contests, HotSports may declare more than one Winner and
distribute prizes to such Winners in increasing order of their squad's aggregate score at the end
of the designated round of the contests. The contemplated number of Winners and the prize
due to each Winner in such Pots shall be as specified on the Pots page before the
commencement of the Pots. Participants creating squads on behalf of any other Participant or
person shall be disqualified. In the event of a tie, the winning Participants shall be declared
Winners and the prize shall be equally divided among such Participants.
HotSports shall not be liable to pay any prize if it is discovered that the Winner(s) have not
abided by these Terms and Conditions, and other rules and regulations about the use of the HotSports, contests, “Fantasy Rules”, etc.
CONTACTING WINNERS
Winners shall be contacted by HotSports or the third party conducting the contests at the e-mail
address provided at the time of registration. The verification process and the documents required
for the collection of the prize shall be detailed to the Winners at this stage. As a general practice,
winners will be required to provide the following documents:
- Photocopy of the User’s PAN card;
- Photocopy of a government-issued residence proof;
- User’s bank account details i.e., account number, IFSC code, branch, and proof of the same
(cancelled cheque/first page of bank passbook/statement)
HotSports shall not permit a Winner to withdraw his/her prize(s)/accumulated Earned unless the
above-mentioned documents have been received and verified within the period stipulated by
HotSports. The User represents and warrants that the documents provided in the course of the
verification process are true copies of the original documents to which they relate. Participants are
required to provide proper and complete details at the time of registration. HotSports shall not be
responsible for communications errors, commissions, or omissions including those of the
Participants due to which the results may not be communicated to the Winner. The list of Winners
shall be posted on a separate web page on the HotSports. The winners will not be intimated by email. If a Participant has been declared a Winner on the above-mentioned web page but has not
received any communication from HotSports, such Participant may contact HotSports within the
time specified on the webpage.
VERIFICATION PROCESS
Only those Winners who complete the verification process and provide the required documents
within the time limit specified by HotSports shall be permitted to withdraw/receive their
accumulated Earned (or any part thereof). HotSports shall not entertain any claims or requests for an
extension of time for the submission of documents. HotSports shall scrutinize all documents
submitted and may, at its sole and absolute discretion, disqualify any Winner from withdrawing his
accumulated Earned (or any part thereof) on the following grounds: Determination by HotSports
that any document or information submitted by the Participant is incorrect, misleading, false,
fabricated, incomplete, or illegible. Or Participant does not fulfill the Eligibility Criteria specified in
Clause 10 above or any other ground.
Taxes Payable
All prizes shall be subject to deduction of tax (“TDS”) as per the Income Tax Act 1961. Winners will
be provided TDS certificates in respect of such tax deductions. The Winners shall be responsible for
payment of any other applicable tax, including but not limited to, income tax, gift tax, etc. in respect
of the prize money. Appropriate transaction charges may be levied on the withdrawal/deposit amount.
Miscellaneous
The decision of HotSports concerning the awarding of prizes shall be final, binding, and noncontestable. Participants playing the paid formats of the contest(s) confirm that they are not
residents of any of the following Indian states – Assam, Andhra Pradesh, Orissa, Telangana, Sikkim &
Nagaland. If it is found that a Participant playing the paid formats of the Contest(s) is a resident of
any of the above-mentioned states, HotSports shall disqualify such Participant and forfeit any prize won by such Participant.
Further, HotSports may, at its sole and absolute discretion, suspend or terminate such Participant’s
account with HotSports. Any amount remaining unused in the User’s Game Account or Earned
Account on the date of deactivation or deletion shall be reimbursed to the User by an online transfer
to the User’s bank account on record with HotSports, subject to the processing fee (if any) applicable
on such transfers as set out herein.
If it is found that a Participant playing the paid formats of the contest(s) is under the age of eighteen
(18), HotSports shall be entitled, at its sole and absolute discretion, to disqualify such Participant and
forfeit his/her prize. Further, HotSports may, at its sole and absolute discretion, suspend or
terminate such Participant’s account. To the extent permitted by law, HotSports makes no
representations or warranties as to the quality, suitability, or merchantability of any prizes and shall
not be liable in respect of the same. HotSports may, at its sole and absolute discretion, vary or
modify the prizes being offered to winners. Participants shall not raise any claim against HotSports or
question its right to modify such prizes being offered, before the closure of the contests. HotSports
will not bear any responsibility for the transportation or packaging of prizes to the respective
winners. HotSports shall not be held liable for any loss or damage caused to any prizes at the time of
such transportation. The Winners shall bear the shipping, courier, or any other delivery cost in
respect of the prizes. The Winners shall bear all transaction charges levied for the delivery of prizes.
All prizes are non-transferable and non-refundable. Prizes cannot be exchanged/redeemed for cash
or kind unless HotSports gives the option to redeem for cash. No cash claims can be made instead of
prizes in kind. For any query related to the match; the user needs to contact our support team within
7 days of match completion. For any query related to Winning, Pot, Match joining, or points, the
user needs to contact the support team within 7 days of the match complete
16. PUBLICITY
Acceptance of a prize by the Winner constitutes permission for HotSports, and its affiliates to use the
Winner's name, likeness, voice, and comments for advertising and promotional purposes in any
media worldwide for purposes of advertising and trade without any further permissions or consent
and/or additional compensation whatsoever. The Winners further undertake that they will be
available for promotional purposes as planned and desired by HotSports without any charge. The
exact dates remain the sole discretion of HotSports. Promotional activities may include but not be
limited to press events, internal meetings, and ceremonies/functions.
17. GENERAL CONDITIONS
If it comes to the notice of HotSports that any governmental, statutory, or regulatory
compliances or approvals are required for conducting any contest(s) or if it comes to the notice
of HotSports that conduct of any such contest(s) is prohibited, then HotSports shall withdraw
and/or cancel such contest(s) without prior notice to any Participants or winners of any
contest(s). Users agree not to make any claim in respect of such cancellation or withdrawal of
the contest, or contest it in any manner.
Employees, directors, affiliates, relatives, and family members of HotSports, will not be eligible to participate in any contest(s).
18. DISPUTE AND DISPUTE RESOLUTION (Legalities)
The courts of competent jurisdiction at Mumbai shall have exclusive jurisdiction to determine
any disputes arising out of, or in connection with, the HotSports Services provided by HotSports
(including the contest(s), the construction, validity, interpretation, and enforceability of these
Terms and Conditions, or the rights and obligations of the User(s) (including Participants) or
HotSports, as well as the exclusive jurisdiction to grant interim or preliminary relief in case of
any dispute referred to arbitration as given below. All such issues and questions shall be
governed and construed by the laws of the Republic of India. In the event of any legal dispute
(which may be a legal issue or question) that may arise, the party raising the dispute shall
provide a written notification (“Notification”) to the other party. On receipt of the Notification,
the parties shall first try to resolve the dispute through discussions.
If the parties are unable to resolve the dispute within thirty (30) days of receipt of the
Notification, the dispute shall be settled by arbitration.
The place of arbitration shall be Mumbai, India. All arbitration proceedings shall be conducted in
English and by the provisions of the Arbitration and Conciliation Act, 1996, as amended from time to
time. The arbitration award will be final and binding on the Parties, and each Party will bear its costs
of arbitration and equally share the fees of the arbitrator unless the arbitrary tribunal decides
otherwise. The arbitrator shall be entitled to pass interim orders and awards, including the orders
for specific performance and such orders would be enforceable in competent courts. The arbitrator
shall give a reasoned award.
Nothing contained in these Terms and Conditions shall prevent HotSports from seeking and
obtaining interim or permanent equitable or injunctive relief, or any other relief available to
safeguard HotSports interest before, during, or following the filing of arbitration proceedings or
pending the execution of a decision or award in connection with any arbitration proceedings from
any court having jurisdiction to grant the same. The pursuit of equitable or injunctive relief shall not
constitute a waiver on the part of HotSports to pursue any remedy for monetary damages through
the arbitration described herein.
19. RELEASE AND LIMITATIONS OF LIABILITY
Users shall access the HotSports Services provided on the HotSports voluntarily and at their own
risk. HotSports shall, under no circumstances be held responsible or liable on account of any loss
or damage sustained (including but not limited to any accident, injury, death, or loss of
property) by Users or any other person or entity during access to the HotSports Services
(including participation in the Pots(s)or as a result of acceptance of any prize.
By entering the HotSports and accessing the HotSports Services provided therein, Users hereby
release the form and agree to indemnify HotSports and/ or any of its directors, employees,
partners, associates, and licensors, from and against all liability, cost, loss, or expense arising out
their access to the HotSports Services including (but not limited to) personal injury and damage
to property and whether direct, indirect, consequential, foreseeable, due to some negligent act
or omission on their part, or otherwise.
HotSports accepts no liability, whether jointly or severally, for any errors or omissions, whether on behalf of itself or third parties about the prizes.
Users shall be solely responsible for any consequences that may arise due to their access to
HotSports Services by conducting an illegal act or due to non-conformity with these Terms and
Conditions and other rules and regulations about HotSports Services, including provision of
incorrect address or other personal details. Users also undertake to indemnify HotSports and
their respective officers, directors, employees, and agents on the happening of such an event
(including without limitation the cost of an attorney, legal charges, etc.) on a full indemnity basis
for any loss/damage suffered by HotSports on account of such act on the part of the Users.
Users shall indemnify, defend, and hold HotSports harmless from any third
party/entity/organization claims arising from or related to such User’s engagement with the
HotSports or participation in any Pots. In no event shall HotSports be liable to any User for acts
or omissions arising out of or related to the User’s engagement with the HotSports or his/her
participation in any Pot(s). In consideration of HotSports allowing Users to access the HotSports
Services hosted on the HotSports, to the maximum extent permitted by law, the Users waive and
release every right or claim, all actions, causes of actions (present or future) each of them has or
may have against HotSports, its respective agents, directors, officers, business associates, group
companies, sponsors, employees, or representatives for all and any injuries, accidents, or mishaps
(whether known or unknown) or (whether anticipated or unanticipated) arising out of the provision
of HotSports Services or related to the Pots or the prizes of the Pots.
20. DISCLAIMERS
To the extent permitted under law, neither HotSports nor its directors, officers, professional
advisors, or employees shall be responsible for the deletion, the failure to store, the mis
delivery, or the untimely delivery of any information or material.
To the extent permitted under law, HotSports shall not be responsible for any harm resulting
from downloading or accessing any information or material, the quality of servers, games,
products, HotSports Services or sites, cancellation of competition, and prizes. HotSports
disclaims any responsibility for, and if a User pays for access to one of HotSports Services the
User will not be entitled to a refund as a result of, any inaccessibility that is caused by HotSports
maintenance on the servers or the technology that underlies our sites, failures of HotSports
Services providers (including telecommunications, hosting, and power providers), computer
viruses, natural disasters or other destruction or damage of our facilities, acts of nature, war,
civil disturbance, or any other cause beyond our reasonable control. In addition, HotSports does
not provide any warranty as to the content of the HotSports(s). HotSports content is distributed
on an “as is, as available” basis.
Any material accessed, downloaded, or otherwise obtained through HotSports is done at the
User’s discretion, competence, acceptance, and risk, and the User will be solely responsible for
any potential damage to the User’s computer system or loss of data that results from a user’s
download of any such material.
HotSports shall try its best to ensure that the HotSports is error-free and secure, however,
neither HotSports nor any of its partners, licensors, or associates makes any warranty that:
- The HotSports will meet Users' requirements,
- HotSports will be uninterrupted, timely, secure, or error-free
- The results that may be obtained from the use of HotSports will be accurate or reliable; and
- The quality of any products, HotSports Services, information, or other material that Users
purchase or obtain through Hotsport.io will meet Users' expectations.
- In case HotSports discovers any error, including any error in the determination of Winners or
the transfer of amounts to a User's account, HotSports reserves the right (exercisable at its
discretion) to rectify the error in such manner as it deems fit, including through set-off of the
erroneous payment from amounts due to the User or deduction from the User's account of
the amount of erroneous payment. In case of the exercise of remedies by this clause,
HotSports agrees to notify the User of the error and the exercise of the remedies to rectify the same.
- To the extent permitted under law, neither HotSports nor its partners, licensors, or
associates shall be liable for any direct, indirect, incidental, special, or consequential
damages arising out of the use of or inability to use our sites, even if we have been advised
of the possibility of such damages.
- Any HotSports Services, events, or contests being hosted or provided, or intended to be
hosted or provided by HotSports and requiring specific permission or authority from any
statutory authority or any state or the central government, or the board of directors shall be
deemed cancelled or terminated, if such permission or authority is either not obtained or
denied either before or after the availability of the relevant HotSports Services, events or
contests are hosted or provided.
- To the extent permitted under law, in the event of suspension or closure of any Services,
events, or Contests, Users (including Participants) shall not be entitled to make any
demands, or claims, of any nature whatsoever.
21. MISCELLANEOUS
HotSports may be required under certain legislations, to notify Users of certain events. User
hereby acknowledges and consents that such notices will be effective upon HotSports posting
them on the HotSports or delivering them to the User through the email address provided by
the User at the time of registration. User(s) may update their email address by logging into their
account on the HotSports. If they do not provide HotSports with accurate information, HotSports
cannot be held liable for failure to notify the User.
HotSports shall not be liable for any delay or failure to perform resulting from causes outside its
reasonable control, including but not limited to any failure to perform due to unforeseen
circumstances or cause beyond HotSports control such as acts of God, war, terrorism, riots,
embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure
failures, strikes, or shortages of transportation facilities, fuel, energy, or materials or any
cancellation of any cricket match to which a Pots relates. In such circumstances, HotSports shall
also be entitled to cancel any related contest(s) and to process an appropriate refund for all Participants.
HotSports failure to exercise or enforce any right or provision of these Terms and Conditions
shall not constitute a waiver of such right or provision. Users agree that regardless of any
statute or law to the contrary, any claim or cause of action arising out of or related to the use of
the HotSports or these Terms must be filed within thirty (30) days of such claim or cause of
action arising or be forever barred.
These Terms and Conditions, including all terms, conditions, and policies that are incorporated
herein by reference, constitute the entire agreement between the User(s) and Soel Informatics
Private Limited and govern your use of hotsports.io, superseding any prior agreements that any
User may have with Soel informatics Private Limited.
If any part of these Terms and Conditions is determined to be indefinite, invalid, or otherwise
unenforceable, the rest of these Terms and Conditions shall continue in full force. HotSports
reserves the right to moderate, restrict, or ban the use of the HotSports, specifically to any User,
or generally, by HotSports policy/policies from time to time, at its sole and absolute discretion
and without any notice.
If the match(T20/ODI/Test) is reduced to limited overs and the result is declared using any of
the conventional methods (D/L method or any other method) then the points are awarded to
the players according to the portal points system based on the performances in those limited
overs which are played and the match would be marked completed. Only in case the result is
not declared then and only then the match be cancelled on the portal and the user will be
provided with a refund of the entry amount. The refund amount will be added to the bonus
section of the user's HotSports wallet.
22. STANDARD TERMS AND CONDITIONS OF PROMOTIONS
These standard terms and conditions of promotions (“Standard Terms”) supplement the terms
of promotions undertaken on the HotSports website and reference these Standard Terms (each
a “Promotion”):
Participation in any Promotion will be subject to a user complying with the Promotion Terms
implemented by HotSports in respect of such Promotion (“Promotion Terms”) and these
Standard Terms. By participating in any Promotion, the participant further consents to and
agrees to adhere to the terms and conditions of the HotSports game and HotSports privacy policy.
The Promotions are only open to users in India. Participation in the Promotions by proxy is not permitted.
Participation in the Promotions is voluntary.
Participation in one Promotion does not guarantee that such a user will be eligible to participate in another Promotion.
A user may participate in a Promotion and avail of each Promotion only through one account.
An existing user of HotSports shall not register a new account operate more than one user
account with HotSports or participate in a Promotion by registering a new account.
Users intending to participate in a Promotion may be required to verify their mobile number
and other account details by the Promotion Terms for such Promotion.
Persons intending to participate in a Promotion, who have listed their phone numbers on the
National Do Not Call Registry (“NDNC Registry”), shall de-register themselves from the NDNC
Registry till the completion of such Promotion [including the delivery of Bonus Amount (if any)
or the free-entry (if any) under such Promotion]. Such persons agree not to make any claim or
raise any complaint whatsoever against HotSports in this respect. Please note that persons
intending to participate in a Promotion who have not de-registered themselves from the NDNC
Registry shall also have no right to make any claim or raise any complaints against HotSports if
they do or do not receive any call or SMS concerning their participation and all other matters
about a Promotion.
The verification process may require you to submit personal information about yourself. You
agree to receive communication from HotSports. Any information collected in respect of your
identity and contact details as part of a Promotion or otherwise in the course of your use of the
HotSports Website shall be subject to the HotSports Privacy Policy.
HotSports has its sole and absolute discretion, to disqualify any user from a Promotion if such
user engages in or it is found that such user has engaged in any illegal, unlawful, or improper
conduct (about any of the Promotions or otherwise).
The Bonus Amount (if any) deposited into the user’s account can be used to join a cash contest
on HotSports. However, the Bonus Amount (if any) cannot be withdrawn or transferred to any
other cash balance account held by you with HotSports or to any third-party account, or any
bank/payment instrument account. THE BONUS AMOUNT (IF ANY) SHALL EXPIRE AND BE
WITHOUT EFFECT AT THE END OF THIRTY DAYS FROM THE DATE OF CREDIT OF THE BONUS
AMOUNT (IF ANY).
The deposit of the Bonus Amount (if applicable) or the grant of free entry (if any) shall be at the
sole discretion of HotSports and shall be subject to the user’s compliance with these Standard
Terms and the applicable Promotion Terms. HotSports may substitute or change the Bonus
Amount (if any) or free entry (if any) offered under a Promotion at any time without notice.
Users may not substitute Bonus Amount (if any) or free-entry (if any) for other items or
exchange for cash.
HotSports reserves the right to withhold or forfeit the benefits of a Promotion (including a freeentry or Bonus Amount due to a participant or any prizes/winnings earned by the participant by
using such benefits) if it determines or reasonably believes that the participating user has
violated these Standard Terms, the applicable Promotion Terms or the terms and conditions of
the HotSports fantasy game(s).
Mere participation in a Promotion does not entitle the participant to receive any free-entry or
Bonus Amount(s) indicated as a prize under such Promotion.
Each Promotion cannot be clubbed with any other contest/offer/promotion that is running
simultaneously and organized or conducted by HotSports.
HotSports reserves the right to change/modify/or withdraw any of the Promotions and/or
change these Standard Terms and/or the Promotion Terms without any prior notice of the same
at its sole discretion.
HotSports does not make any commitment, express or implied, to respond to any feedback,
suggestions, and, or, queries of the participants of the Promotions.
The Promotions shall be governed by the laws of the Republic of India, and any disputes or
disagreements in respect of this Promotion shall be subject to the exclusive jurisdiction of the courts of Mumbai.
Prizes
HotSports users can play and win multiple contests and prizes in a day.
A user can withdraw his/her winnings only if they have successfully deposited at least once on the HotSports app.
At HotSports, each user can enter a free contest only once. No user is allowed to join contests using multiple accounts.
The winners shall bear the transport, shipping charges, and customs duties, if any, on all prizes.
30% TDS(tax deducted at source) will be subtracted from net winnings at the time of withdrawal
or at the end of the financial year, as per the new income tax regulations announced by the Indian government.
All prizes shall be subject to a tax deduction (TDS) as per the Income Tax Act 1961. Winners will
be provided with TDS certificates for such tax deductions. The winners shall bear the
responsibility for the payment of any additional taxes, including but not limited to, the income tax
and gift tax, in respect of the prize money.
After the settlement is complete, HotSports does not take into account any modifications made
to the scorecard.
By downloading or using the HotSports application, the user acknowledges and agrees to the
following:
The application, website, and mobile app may only be used for personal, non-transferable
purposes.
HotSports is not required to provide a warranty concerning the website, mobile app, or content.
All claims, liabilities, losses, and expenses that occur by using the HotSports app and services
are the sole responsibility of the user. HotSports is not in any way responsible or liable for any
liabilities, losses, damages, costs, or expenses that occur while using the HotSports website or
application.
HotSports disclaims all liability for any third-party infringement claims resulting from your use
and possession of any intellectual property belonging to third parties.
HotSports allows users residing in all the states and union territories of India, except Assam,
Telangana, Nagaland, Sikkim, and Andhra Pradesh, to participate in real money contests on
HotSports.
All the Standard HotSports terms and conditions apply.
The decision of HotSports management shall be final and binding in case of any disputes.
HotSports representatives will approach players who win Rs 10,000 or more in any contest for
official text or video testimonials, which the players must provide.
Every winner will have to share a video testimonial with the HotSports Team.
The video may be used by HotSports for any kind of advertising without restriction.
Any cash won on the HotSports app needs to be claimed within 30 days of the winning day. The
prize money won cannot be claimed by users until their HotSports accounts are KYC-verified.
FOR PRIZES SUCH AS VEHICLES AND GADGETS
- The winners will be notified by phone or email from our team within 24 hours of the
match completion. If the winner does not receive an email or call from our support team,
they have seven days from the end of the match to contact us with any more questions.
- Bythe previously stated guidelines, the winner has fifteen days from the winning date to
verify their KYC information with the HotSports team if it is not verified.
- The winner must claim their prize within 30 days after the winning date. If the user fails to
claim the prize in that period, then HotSports has the right to reclaim that prize.
- Prizes that are claimed will be subject to a 30% TDS (Tax Deducted at Source)
- If the winner chooses to receive a car or motorcycle, they will be given the vehicle at the
ex-showroom price. The prize winner bears the additional cost of any applicable taxes,
handling, RTO, insurance, and other fees to get the car registered, in addition to the
thirty percent tax on the ex-showroom price. The percentage of taxes changes as per the
state.
- In the event that there are several winners of the white goods, users will receive the
cumulative cash prize rather than any of the white goods prizes.
- The winners may select the prize or the corresponding amount in the wallet. In the event
that the winners decide to receive a wallet containing a similar amount, the value of the
reward will be 30% tax (TDS) minus the vehicle's ex-showroom price.
- Nowhite goods brand has any affiliation with HotSports and does not support, sponsor,
or advertise any of the services, competitions, or quizzes on hotsports.io
- The photographs are only meant to serve as representations; the actual model that is
awarded may differ, and in this sense, HotSports' decision is final and enforceable under
law.
Inactive and unused funds
In any case, if the account is inactive over 365 days and has an unused cash balance,
HotSports will notify you to activate your account. To activate the account, the user has to log in
and use the balance by playing a paid contest. The user can also be notified by email or phone
number (SMS); if the user fails to activate their account, then the cash balance shall be forfeited
to HotSports. All the emails and SMS will be sent to the registered email address and phone
number. If the user wants to make any changes to their email address or mobile number, he or
she should keep the account updated. If the account is inactive for more than 365 days, then
the user has to update his KYC again for safety purposes.
Accounts found in breach of our Terms of Service shall receive no reminders, and the unused
funds in such accounts shall be confiscated, and under no circumstances, the user will be able
to use the funds.
FOR MISCELLANEOUS
If the match(T20/ODI/Test) is reduced to limited overs and the result is declared using
any of the conventional methods (D/L method or any other method) then the points are
awarded to the players according to the portal points system based on the
performances in those limited overs that are played, and the match would be marked
completed. Only in case the result is not declared then and only then will the match be
canceled on the portal, and the user will be provided with a refund of the entry amount.
The refund amount will be added to the user's HotSports wallet in the next 24 hours.
For refund policy
A transaction once confirmed is final, and no cancellation is permissible. However,
HotSports may, at its sole and absolute discretion, permit a user to cancel a transaction
and refund the amount paid. If the user sends a written request to HotSports from the
registered email ID to cancel such payment, or if the payment is made for participation
in the paid version of the contest, the cancellation request must be received at least 3
days before the commencement of the competition. Once the refund is initiated, the
amount will be credited to your bank account within 7 working days.
If there is a mistake in the transaction or you are not entirely happy with any deposit or
purchase you made on HotSports, you must report the matter within three days of the
payment and we will resolve your issue on priority. If we are satisfied with the request,
the refund will be initiated within 7 working days, and the amount will be credited to your
bank account. HotSports reserves the right to cancel any matches for any reason.
HotSports reserves the right to cancel any contest/match for any reason, with or without
disclosure of the reason, and refund all fees paid for such matches within 7 working
days.
HotSports forbids users from joining any contests after a match has begun.